Welcome to ARKA by Utkalio. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation with us.
Information We Collect
We may collect the following information when you interact with our website or services:
- Name
- Email Address
- Phone Number
- Residential Address
- Identification Details (when required for check-in)
- Booking Information
- Payment Information (processed through secure third-party payment providers)
How We Use Your Information
The information collected may be used to:
- Process and manage reservations
- Communicate booking confirmations and updates
- Provide customer support
- Improve our services and guest experience
- Comply with legal and regulatory requirements
- Send important information related to your stay
Payment Security
ARKA by Utkalio does not store your credit card or banking information on its servers. All online payments are processed through secure third-party payment gateways.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary:
- To process reservations and payments
- To comply with legal obligations
- To protect the safety, rights, and property of ARKA by Utkalio, our guests, or others
Cookies & Analytics
Our website may use cookies and analytics tools to improve website performance, understand visitor behavior, and enhance user experience. You may disable cookies through your browser settings if you prefer.
Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Third-Party Links
Our website may contain links to third-party websites such as Instagram, Google Maps, booking platforms, or payment providers. We are not responsible for the privacy practices of these external websites.
Guest Verification
As required by applicable laws and regulations, guests may be asked to provide valid government-issued identification during check-in.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us directly.
Changes to This Policy
ARKA by Utkalio reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
ARKA by Utkalio
Near Mohanty Sahi Road, Kumuti, Balighat
Puri – 752002, Odisha, India
Email: stay@arkabyutkalio.com
Phone: +91 9556357227